Terms and Conditions

Last updated: March 18, 2026

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and ViperBlock (“we,” “us,” or “our”) governing your use of the ViperBlock plugin and all services provided through viperblock.com (collectively, the “Service”). By downloading, installing, activating, or otherwise using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Definitions

“Plugin” refers to the ViperBlock WordPress security plugin, including both the Free and Pro versions. “License Key” refers to the unique key provided upon purchase of ViperBlock Pro. “Site” refers to a single WordPress installation identified by a unique domain.

2. License Grant

Free Version: ViperBlock Free is distributed under the GNU General Public License v2 (GPL v2). You may use, modify, and redistribute the Free version in accordance with the GPL v2.

Pro Version: Upon purchase, we grant you a non-exclusive, non-transferable, revocable license to use ViperBlock Pro on one (1) WordPress installation per License Key. This license is valid for the duration of your active subscription. You may not sublicense, resell, lease, or distribute your License Key or Pro features to any third party.

Restrictions: You may not reverse engineer, decompile, or disassemble any proprietary component of the Pro version. You may not attempt to circumvent, disable, or interfere with the license verification system. You may not use the Service for any purpose that violates applicable law.

3. Free Trial

Every new installation of ViperBlock includes a thirty (30) day trial of Pro features at no cost. No credit card or payment information is required. At the end of the trial period, your site automatically reverts to the Free version with no disruption to your site or data. You may upgrade to Pro at any time during or after the trial.

4. Payments, Billing, and Renewal

ViperBlock Pro is offered on an annual subscription basis. All payments are processed securely through Stripe. By purchasing a Pro license, you authorize us to charge your payment method on file for the subscription amount at the time of purchase and upon each annual renewal date.

Auto-Renewal: Your Pro subscription will automatically renew at the end of each billing cycle unless you cancel before the renewal date. You may cancel auto-renewal at any time through your account dashboard.

Price Changes: We reserve the right to change subscription pricing. Any price change will take effect at your next renewal date, and we will notify you by email at least thirty (30) days in advance.

Refunds: If you are not satisfied with ViperBlock Pro, you may request a refund within fourteen (14) days of your initial purchase or any renewal. Refund requests should be submitted to support@viperblock.com. Refunds are issued to the original payment method.

5. Account and Security

You are responsible for maintaining the confidentiality of your account credentials and License Key. You are responsible for all activity that occurs under your account. You must notify us immediately at support@viperblock.com if you become aware of any unauthorized use of your account or License Key.

6. Intellectual Property

The ViperBlock name, logo, branding, website content, and any proprietary Pro features are the intellectual property of ViperBlock and are protected by applicable copyright, trademark, and other intellectual property laws. The Free version is licensed under the GPL v2; all other rights are reserved.

You retain all rights to your own content and data. We do not claim ownership of any data processed by the Plugin on your site.

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy and Cookie Policy, which are incorporated into these Terms by reference. By using the Service, you consent to the collection and use of information as described in those policies.

8. Third-Party Services

The Service integrates with third-party services including Stripe for payment processing. Your use of these services is subject to their respective terms and privacy policies. We are not responsible for the practices or availability of any third-party service.

9. Availability and Support

Free Users: Community support is available through public forums and documentation.

Pro Users: Priority email support is included with an active Pro subscription. We aim to respond to support requests within two (2) business days but do not guarantee specific response times.

We strive to maintain Service availability but do not guarantee uninterrupted or error-free operation. We may perform maintenance, updates, or modifications that temporarily affect availability.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR SECURITY. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. NO SECURITY PRODUCT CAN GUARANTEE ABSOLUTE PROTECTION AGAINST ALL THREATS.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VIPERBLOCK, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF REVENUE, LOSS OF PROFITS, BUSINESS INTERRUPTION, OR SECURITY BREACHES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold harmless ViperBlock and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

13. Termination

By You: You may stop using the Service at any time by deactivating and uninstalling the Plugin. You may cancel your Pro subscription through your account dashboard.

By Us: We reserve the right to suspend or terminate your access to the Service, including revoking your License Key, if we reasonably believe you have violated these Terms. In the event of termination for cause, no refund will be issued.

Effect of Termination: Upon termination or expiration of your Pro license, your site will revert to the Free version. Your site data and configuration are not affected by license changes.

14. Dispute Resolution

Any dispute arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved within thirty (30) days, either party may pursue resolution through binding arbitration administered under the rules of the American Arbitration Association. The arbitration shall be conducted in English. Each party shall bear its own costs.

Class Action Waiver: You agree that any disputes will be resolved on an individual basis and not as part of any class, consolidated, or representative action.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

16. Changes to These Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or by posting a notice on our website at least thirty (30) days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.

17. Age Requirement

You must be at least eighteen (18) years old, or the age of majority in your jurisdiction, to use the Service or enter into these Terms.

18. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

19. Entire Agreement

These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and ViperBlock regarding the Service and supersede all prior agreements and understandings.

20. Contact

For questions about these Terms, contact us at support@viperblock.com.